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Field changes not saving when records are multi-edited
Answer ID 6374   |   Last Review Date 10/31/2018

Why are my field changes not saving when I edit a record in the multi-edit workspace?

Environment:

Multi-Edit Workspaces

Resolution:

If you find that modifications made to multiple records via the multi-edit workspace are not being committed on save, review the multi-edit workspace you are using to ensure that the same field has not been added to the same workspace more than once. If you have added the same field to the workspace multiple times and you modify one instance of the field, you are essentially telling the same field to change and not change simultaneously. As a consequence of this conflict, no change is made.

To resolve this issue you may either change all instances of the same field on the workspace to the same value prior to saving, or remove the redundant fields from your workspace.

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