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Editing Analytics folder permissions for a profile
Answer ID 6367   |   Last Review Date 11/18/2018

When trying to edit the Analytics permissions in a Profile, why does the Open/Edit checkbox not allow me to save changes for an empty report folder?

Environment:

Oracle Service Cloud Staff Account Profiles

Resolution:

This behavior is working as designed. The Analytics permissions feature within a Staff Profile is designed to allow Open and Edit permissions on reports and not folders. The purpose of the folder check box is to allow the user to perform a "Select All' on all reports inside the folder.

If the folder is empty and does not contain any reports within it, then it will not be possible to select the checkbox for the Open and/or Edit permissions for that empty folder. However, if there is at least one report within the folder, then it will be possible to select the Open and/or Edit checkbox permissions for that folder.


For additional information, refer to the 'Analytics permissions' section in online documentation for the version your site is currently running. To access Oracle Service Cloud manuals and documentation online, refer to the Documentation for Oracle Service Cloud Products.

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