How do I remove the Answer rating question that appears at the bottom of the Answer (Was this answer helpful?)?
Environment:
Oracle B2C Service, Customer Portal, Answer Feedback Rating
Resolution:
In Customer Portal, edit the answers/detail.php file and remove one of the following widgets depending on your Customer Portal framework version.
For Customer Portal framework 3, remove the AnswerFeedback widget:
<rn:widget path="standard/feedback/AnswerFeedback" />
For Customer Portal framework 2, remove the AnswerFeedback2 widget:
<rn:widget path="standard/feedback/AnswerFeedback2" />
For Mobile pages, November 2009 and later releases, remove the MobileAnswerFeedback widget:
<rn:widget path="standard/feedback/MobileAnswerFeedback" />
For August 2009 and previous releases, remove the FeedbackForm widget:
<rn:widget path="standard/forms/FeedbackForm" threshold="3" rating="true" />