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Configuring a mobile webpage to expand or collapse a menu by default
Answer ID 5414   |   Last Review Date 01/08/2019

How do I configure the mobile web pages so that a menu is Expanded or Collapsed by default?

Environment:

Customer Portal, Mobile Webpages, Widget

Resolution:

The 'Accordion' widget is defined in the widget documentation (Widget Documentation > Navigation > Accordion) as 'This widget handles the functionality of an expandable/collapsible container element.' 

To set the 'Accordion' widget to either be expanded or collapsed as default, the class relating to the report needs to be changed to either 'rn_Hidden' to collapse or 'rn_Report' to expand:

Image

This will amend the default position to your selected option as desired.

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