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Floating or undocking a window
Answer ID 5214   |   Last Review Date 10/01/2019

Is there a way to lock or float a CX window or tab so it is always on top?

Environment:

Workspaces, Docking / Un-docking windows
Supported in all Oracle B2C Service versions, .NET console
Not Supported in Agent Browser UI (BUI)

Resolution:

You can right-click on a tab in the Media Bar and select "Open in New Window" to undock it into a separate view. To return the window to the Media Bar click on the icon Image of undock / dock window icon in the upper right hand corner of the screen "Dock to Console."