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Custom Incident Thread type
Answer ID 5083   |   Last Review Date 12/19/2018

Can I make a custom Incident Thread type?

Environment:

Incident Workspace

Resolution:

There is not a standard "Out of the Box" way to create an additional incident thread type.

Depending on what you are trying to achieve, the Oracle Consulting team may be able to help configure your site to get the results you desire. For more information, contact your Sales Account Manager.

 

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