Can we load test the Oracle Service Cloud product?
Due to the multi-tenant nature of the Oracle Service Cloud services, Oracle does not permit the automated load or penetration testing of the Oracle Service Cloud products or services by customers or any third-party not directly engaged by Oracle.
In regards to penetration testing, each version of Oracle Service Cloud undergoes vulnerability testing by a 3rd party. Customers can request the reports by contacting their Sales Account Manager. They will help work to acquire the data.
For further information, please see Oracle Cloud Hosting and Delivery Policies.