Oracle Service Cloud tutorials and videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools to improve your customers’ experience on the web, in email, and across other channels. No matter what part of the product you work in, you’ll find the tutorials you need under the persona that best fits your job description.
To begin, select from the product versions listed below to view the personas for each area of Oracle Service Cloud.
- Latest Service Cloud videos
- August 2016 Videos
- May 2016 Videos
- February 2016 Tutorials and February 2016 Videos
- November 2015 Tutorials and November 2015 Videos
- August 2015 Tutorials and August 2015 Videos
- May 2015 Tutorials
- February 2015 Tutorials
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