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Oracle Service Cloud tutorials
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What tutorials are available for Oracle Service Cloud?
The tutorials for Oracle Service Cloud give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools to improve your customers’ experience on the web, in email, and across other channels. No matter what part of the product you work in, you’ll find the tutorials you need under the persona that best fits your job description.
To begin, select from the product versions listed below to view the personas for each area of Oracle Service Cloud.
- February 2015 Tutorials
- November 2014 Tutorials
- August 2014 Tutorials
- May 2014 Tutorials
- February 2014 Tutorials
- November 2013 Tutorials
- August 2013 Tutorials
- May 2013 Tutorials
- February 2013 Tutorials
- November 2012 Tutorials
- August 2012 Tutorials
- May 2012 Tutorials
- Archived versions
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