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Error "No SMTP server defined" when creating a new mailing
Answer ID 4672 |
Last Review Date 06/14/2020
Why do we receive a "No SMTP server defined" error when trying to create a new mailing?
Environment:
Outreach and Surveys
Issue:
We are trying to set up Mailings and when I click on NEW at the top, I am returned with the following error in the application:
"No SMTP server defined. Please set the MAILER_SMTP_SERVER config in the administration console"
Resolution:
This error is received when the RNMD utility is not enabled. Enabling RNMD will set the MAILER_SMTP_SERVER configuration setting. MAILER_SMTP_SERVER is a hidden configuration setting and must be adjusted by Oracle B2C Service. Please submit a service request to Ask Technical Support if you are experiencing this error.