Skip Navigation
Expand
SSL Method for hosted mailboxes
Answer ID 4641   |   Last Review Date 12/19/2018

Can I enable SSL for a hosted mailbox?

Environment:

SSL for Oracle managed mailboxes

Resolution:

SSL should not be enabled on a hosted mailbox.  The only "SSL Method" used for hosted mailboxes should be "Disabled".  

A hosted mailbox will have a domain containing "rightnow" for the mail server.

Mailbox SSL settings can be found in the mailbox configuration by clicking the Security tab on the ribbon.

Cause:

SSL is not allowed on a hosted mailbox because the servers exist on the same internal network.  Therefore, if SSL is enabled the techmail-s utility will exit with an error.