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Re-ordering staff accounts and groups
Answer ID 4303 |
Last Review Date 04/03/2019
How do I reorder Groups and Accounts?
Environment:
Staff Account, Oracle B2C Service
Resolution:
Changing the sort order affects the display order for assignment lists. Steps below show how to re-order staff and groups.
To reorder the staff accounts:
- Select Staff accounts by groups
- Select the group you want to reorder
- Select someone in that group
- Click the Department icon in the ribbon
- You can now sort the list alphabetically and save the list in that order
To reorder the groups:
- Select Staff accounts by groups
- Select any group
- Select someone in that group
- Click Magnify Glass next to the group
- You can now move the groups to be in alphabetical order either by dragging them or selecting one and using the arrows on the right
- After reordering the groups be sure to reselect the correct group for the account that you are editing