When a "forward to a friend" link is used in a campaign, does the Oracle Service Cloud database track the recipient's email address?
Answers, Forward to a Friend feature
In such a scenario, the Oracle Service Cloud database will not track or capture the recipient's email address. This ensures that individuals are not involuntarily "opted in" to future mailings.
If the recipient uses a webform contained in a "forward to a friend" link to enter information and submits it, then the recipient becomes a contact within the database.