Can I have different phone and address masks for different countries?
Environment:
Phone and Address Masking, Countries / Provinces
Resolution:
The Countries / Provinces table includes an option to set a phone mask and a postal mask for each country. The country that is selected when creating a contact or organization sets the format used with telephone numbers, postal codes, and provinces and territories for that country.
Phone masks and postal masks are optional when configuring a country. For more information on creating masks and how they affect your site, refer to Answer ID 1847: Specifying Formats in Custom Fields.
To create a new country in Oracle B2C Service, use the steps below:
- Select Configuration > Internationalization > Countries.
- In the left-frame, right click on US and select Add Country Before or Add Country After.
- Enter the common and language name for the country.
- Enter a phone mask for the telephone number fields.
- Enter a postal mask for the postal codes used in the address fields.
- If necessary, enter provinces, states, or territories for the country. To create additional menu items, click Tab or Enter on your keyboard.
- Click Add.
For additional information, refer to the 'Add or Edit a Country or Province' section in the Online Help User Guide documentation. To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.