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Scheduling a report to capture only last month's data
Answer ID 1433   |   Last Review Date 02/10/2020

How do I schedule a report to be sent on the first of each month, that includes data for the previous month?

Environment:

Analytics
Oracle Service Cloud

Resolution:

When configuring your report, you can set a fixed filter for the date range so that the report is always rounded to the interval of interest. You can also set a run-time filter and then in the subscription, you can set the date range so that it is rounded to the appropriate interval.

The filter should be set so that the value falls between:

 -1 Month Rounded to 0 Months Rounded

Scheduled reports: When scheduling a report subscription, if the report has a run-time filter, you can set the interval for the report so that it is specific for your subscription. For example, if a report has a run-time filter that by default goes back one week, you can set the filter differently for the subscription. When setting up the subscription, click the Filters button to set the date range for the report subscription.

Use the steps below to set a date range that will round to the appropriate interval:

  1. Open the report for editing. Note: This can be done for any standard or custom report.
  2. Add or edit a filter for the date field of interest.
  3. Select Between as the operator.
  4. In the Add Filter pop-up window, enable the Relative checkboxes.
  5. Click the calendar icon for the first box and set the value to -1 Month, enable the Rounded to Beginning of the Month radio button and click OK.
  6. Click the calendar icon for the second Value box and set the value to 0 Months and enable the Rounded checkbox.
  7. Click OK to close the Filter pop-up.
  8. Save the report.

example: Edit filter, Expression incidents.created, operator equals between, value -1 months rounded relative to 0 months rounded relative

For information on creating a report, refer to either the 'Creating Basic Reports' or 'Custom Reports' sections in online documentation for the version your site is currently running.  To access Oracle Service Cloud manuals and documentation online, refer to the Documentation for Oracle Service Cloud Products.

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