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KA users (Console and/or Web) subscription schedule statistics/information for reporting
Answer ID 12570   |   Last Review Date 02/28/2023

How/Where to get the KA users (Console and/or Web) subscription schedule information for reporting?

Environment:

Knowledge Advanced for Oracle B2C Service

Resolution:

Currently the user (Console and Web) subscription schedule information is not exposed for KA Analytics reporting (ie, they are not available from KA-related Analytics tables okcs_xxxx).  The Authoring tool UI Users>Console(or Web) Users>Find page can provide such subscription schedule information for each user.  Note: It has Find limit of 500 max. 
Should you need to get all (>500) end-users (Console and Web Users) subscription schedule information for reporting, you can get it via the KA REST API calls (documentation) by looping-through ALL the active users to get their subscription schedule setting.  See the meaning of subscription schedule values returned from KA REST API calls below:

0 for Don't send emails
1 for Immediately (default)
2 for Once per day
3 for Every other day
4 for Once per week