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Execution details of asynchronous CPMs
Answer ID 12738 |
Last Review Date 11/15/2023
How can I get the execution details of asynchronous CPMs?
Environment:
CPMs, SPMs, Reports.
Resolution:
The admins can view the ‘Process Log’ Report under Public Folders via Report Explorer. The admins can search the report using the below filters.
- Created Date – The date on which the entry is created. (Greater than given date).
- Object Type – The type of the object on which CPM was executed.
- Object ID – The primary key of the object.
- Status – Status of the CPM.
- Script – Procedure name.
The report has the below fields.
- ID – The SPM queue ID of the record.
- Object Name – Name of the object.
- Object ID – ID of the object.
- Script – Object procedure name.
- Hook – Source. Rule or Process designer.
- Created – Time at which message was created.
- Queued – Time at which message was queued to Kafka.
- Process Start time – Time at which processing started.
- Process End time – Time at which processing ended.
- Status – Status of the CPM. Success or Failure.
- Info level 1 – Reserved for future use.
- Info level 2 – Reserved for future use.
- Info level 3 – Reserved for future use.
Note: This report is in controlled availability and available upon raising an SR in https://cx.rightnow.com/.
