Skip Navigation
Expand
Does cobrowse save End-user data.
Answer ID 12276   |   Last Review Date 06/28/2022

Does standalone cobrowse save any End-user data?

Environment:

Cobrowse Instant mode (ICB)

Resolution: 

The only data that is stored in CoBrowse: in cases when customer does not use SSO for agent sign-in, the agent logon credentials (e-mail and password) are stored in CoBrowse.