Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
Create Restore Site from Test Site
Answer ID 12217 |
Last Review Date
Can I have a restore site created from a test site?
Environment:
Process for Data Restore Requests
Oracle B2C Service
Resolution:
The backups of your site hosted on Oracle servers are captured every 24 hours. These daily backups are kept for 14 days, and then one backup per week is retained for approximately a year. The backups are kept on the hosting server and a disaster recovery center.
Test site backups are not maintained as they are a clone site created from the production site. Therefore, it is not possible to restore the test site or data from the test site.