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Generating a Console Log
Answer ID 12139   |   Last Review Date 04/01/2022

How do I generate a Console log in Chrome or Firefox?


Oracle B2C Service, Browser User Interface (BUI), Live Experience


Console Logs in Chrome:
In Google Chrome, the Console Logs are available as a part of Chrome Dev Tools.

  1. To open the dedicated Console panel, either:
    1. Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac).
  2. In the Console Tab, you can find the current error messages (Displayed in Red) along with other console level information such as warnings and info.
  3. Right Click in the console level information.
  4. Click Save As...

Console logs in FireFox:
In Mozilla FireFox, the Console Logs are available as a part of FireFox developer tools.

  1. To open the Web Console:
    1. either select "Web Console" from the Web Developer submenu in the Firefox Menu (or Tools menu if you display the menu bar or are on Mac OS X) or press the Ctrl+Shift+K (Command+Option+K on OS X) keyboard shortcut.
  2. Right Click in the "Web Console"
  3. Select "Export Visible Messages To" => File
Save the files you collected and upload them to the Service Request.