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Create/update contact password from an external system
Answer ID 12007   |   Last Review Date 11/04/2021

How do we update a contact's password with an API request?

Environment:
  • Oracle B2C Service, any version
  • Connect REST API, Connect Web Services for SOAP, Connect PHP API
Issue:
 
Need to set passwords for contacts (Customer Portal users) created from an integration with an external system.
 
Connect APIs do not accept a "password" field when creating or updating a contact.
 
Resolution:
 
Send the field "NewPassword" (SOAP/PHP) / "newPassword" (REST) on contact creation or update.
 
Refer to the Technical Documentation and Sample Code for the API you are using.