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Custom Objects tile is grayed out in Business Rules (BUI)
Answer ID 11984   |   Last Review Date 10/08/2021

Why is the Custom Object tile grayed out in Business Rules using BUI?
 

Environment:
 
Agent Browser UI
Business Rules
 
Resolution:
 
The Custom Objects tile is grayed out in the Business Rules when the site has no custom objects defined.  The creation of at least one custom object should make the Custom Objects tile active.
 
Please refer to the 'Business Rules on the Agent Browser UI' section in online documentation for the version your site is currently running.  In order to access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.