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Future publication fails for checked out articles
Answer ID 11966   |   Last Review Date 09/13/2021

Why wasn't an article published when its "display on" date was reached?

Environment:
Knowledge Advanced only, all versions
 
Issue:
Article has been set to publish at some future time and when the time comes it is not published.
 
Resolution:
The start date publisher (SDP) batch job run by the IMBatchJobFifteenMin utility cannot publish articles which are checked out. The job will complete successfully as seen in the batch job status tool. However, the total number of articles published will not include these articles.