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Contact Visible Answers Report
Answer ID 10963   |   Last Review Date 07/08/2019

How do I set the Contact Visible Answers Report?

Environment:

 Customer Portal, Oracle Service Cloud

Resolution:

Follow the steps below to change your Contact Visible Answers Report:


 1.      Log in to Oracle Service Cloud.     
   
 2.     Click the Configuration button on the navigation pane.     
   
 3.      Double-click Interfaces under Site Configuration. The Interfaces tree displays on the content pane.     
   
 4.      Click the interface you want to edit in the tree. (You may have just one interface.) The Interfaces editor opens.     
   
 5.      Click the Contact Visible Answers Report drop-down menu, and select the report you are using from the menu options.     
   
 6.     Click Save and Close.     

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