Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
My preferred cutover date is not available
Answer ID 10933 |
Last Review Date 12/13/2023
Why am I unable to select certain dates or times while scheduling an Oracle B2C Service update cutover?
Environment:
Oracle B2C Service, Site Update, All versions
Resolution:
Cloud Configuration Assistant only displays available dates and times. A customer’s preferred cutover date and time may not be visible in Configuration Assistant for the following reasons:
- Another customer hosted in the same data center scheduled their cutover for that date and time
- Regular weekend maintenance or long-term maintenance of Oracle data centers is scheduled
- Oracle Corporation blackout periods coinciding with company holidays
Cutover Blackout Period (all in US Pacific time PST/PDT):
- All day 1st & 3rd Friday 00:00 - 23:59, 2nd & 4th Friday 12:00 - 23:59 plus the 1st and 3rd Saturdays (exception applies) 00:00 - 12:59, except the 5th Friday of the month (e.g. no maintenance on 31 January 2020)
2023
- 1 January 00:00 - 1 January 23:59
- 27 May 00:00 - 29 May 23:59
- 1 July 00:00 - 4 July 23:59
- 2 September 00:00 - 4 September 23:59
- 23 November 00:00 - 27 November 23:59
- 23 December 00:00 - 31 December 23:59
2024
- 1 January 00:00 - 1 January 23:59
- 25 May 00:00 - 27 May 23:59
- 4 July 00:00 - 7 July 23:59
- 31 August 00:00 - 2 September 23:59
- 28 November 00:00 - 1 December 23:59
- 25 December 00:00 - 31 December 23:59
2025
- 1 January 00:00 - 1 January 23:59
Notes:
- The above schedules may change without prior notice
- Oracle may schedule additional emergency data center maintenance without prior notice
To receive notification when this schedule is updated, select the Notify Me option from the right on this page.
