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Start and end dates for sessions and users (billing cycle)
Answer ID 10847   |   Last Review Date 05/03/2019

What are the monthly start and end dates for my pooled charges like sessions or concurrent users?

Environment:

Business Success Resource Information

Resolution:

Usage is measured by service month.

Example: You purchase 120 hosted named seat months and 100,000 UT1 sessions and the subscription term for your contract is Jan 6, 2019 to Jan 5, 2020. We would measure your usage for your first month from Jan 6 2019 to Feb 5 2019.

The license period is the start of your subscription.  You should be able to find this in your order document. 


For more information on sessions and users and managing your site with regard to sessions and users, please see the following webinar:  

Managing Session Count for Oracle Service Cloud

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