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Sessions created by IP address 0.0.0.0
Answer ID 11839 |
Last Review Date 09/16/2021
Why is IP address 0.0.0.0 creating sessions on my site?
Environment:
All Oracle B2C Service versions
Resolution:
On occasion, you may see clickstreams sessions with an IP address as 0.0.0.0 in the context1 field for the SOURCE action. The IP address specified as 0.0.0.0 is a non-routable meta-address used to designate an invalid or unknown target. The sessions that include the IP address of 0.0.0.0 will not be counted as a billable session.
Notes: The clickstreams table will not provide you with a count of billable sessions. For accurate session usage, use the Service Usage Metrics component that is available in the Agent Browser User Interface (BUI) starting in version 20B. Please see documentation on this here.
