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Custom Fields in EstablishSession request for chat REST API
Answer ID 10800 |
Last Review Date 07/24/2019
How do I pass custom fields using Chat REST API?
Environment:
Chat
Oracle Service Cloud - 18D and 19A releases
Resolution:
To pass the custom field in an EstablishSession REST call you will need to include the prefix "c." or "c$" to the name value when passing custom fields.
For example {\"name\" : \"c$location\", \"type\" : \"string\", \"value\" : \"200 Test Parkway Redwood Shores NJ 07036 USA\"}
You can get further information on Chat REST API here.
