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Customer Support Identifier (CSI)
Answer ID 10643   |   Last Review Date 03/13/2019

Where do I find my Customer Support Identifier (CSI)?


Business Success
Customer Support Identifier (CSI)


You can find your CSI in the following ways:

  • From the Welcome email that we sent you when your subscribed services were ready for use.
  • Using Oracle Cloud Portal - My Account:
    • Go to
    • Click the Sign In link.
    • Sign in to My Account.
    • Click the Orders tab.
    • Set the display filter to Show: All.
    • Navigate to the particular service order entry.
    • Your CSI number will then be displayed.