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"The RPC server is unavailable" exception when exporting to Excel
Answer ID 10311   |   Last Review Date 03/19/2019

Why do I receive the "The RPC server is unavailable..." exception when exporting to Excel?

Environment:

All supported versions

Issue:

Exception received when exporting to Excel:

"The RPC server is unavailable. (Exception from HRESULT:<hexadecimal number>)"

Resolution:

"The RPC server is unavailable" is a fairly common error in Windows that can occur in a wide variety of situations, most of them involving communication between two machines across a network. It can also occur during local operations on a machine.

Remote Procedure Call (RPC) is a mechanism that allows Windows processes to communicate with one another, either between a client and server across a network or within a single system. Numerous built-in Windows components utilize RPC. RPC uses dynamic ports for communication between systems, but a static port (TCP port 135) must also be used as a starting point for communication. The RPC endpoint mapper listens on this static port.

For detailed instructions on how to troubleshoot the error please use: Troubleshooting "RPC Server Unavailable" Errors.

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