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JavaScript Error on the login window
Answer ID 10122 |
Last Review Date 05/25/2023
Why do I receive the error "This page uses JavaScript..." error on the login window?
Environment:
All supported versions
Issue:
Error received on the login window of the Oracle B2C Service:
"This page uses JavaScript and requires a JavaScript enabled browser. Your browser is not JavaScript Enabled."
Resolution:
To resolve this issue, you need to allow all websites within the Internet zone to run scripts within Internet Explorer:
- On the web browser menu, click Tools or the "Tools" icon (which looks like a gear), and select Internet Options.
- When the "Internet Options" window opens, select the Security tab.
- On the "Security" tab, make sure the Internet zone is selected, and then click on the "Custom level..." button.
- In the Security Settings – Internet Zone dialog box, click Enable for Active Scripting in the Scripting section.
- When the "Warning!" window opens and asks, "Are you sure you want to change the settings for this zone?" select Yes.
- Click OK at the bottom of the Internet Options window to close the dialog.
- Click the Refresh button to refresh the page and run scripts.
For detailed instructions including screenshots please use: How to enable JavaScript in Windows. If the issue persists, please contact Oracle B2C Service Technical Support via Ask Technical Support.
Cause:
The error is triggered when the Enable for Active Scripting is not enabled in Edge.