07/22/2015

Kudos to Charles Schulz, the long-time ‘ Peanuts ’ cartoonist.  When he created the character Linus and gave him a security blanket, he got it right.  Linus adores his blanket, he carries...

07/13/2015

Maintaining a healthy site is not always about things like writing good code or being on a supported version. An often overlooked component to keeping your Oracle B2C Service site functioning well is...

06/08/2015

It turns out that one of the great things about having a blog is that one can go back and address the mistakes of previous posts. When we rolled-out the Support Experience, one of the key pieces...

05/01/2015

Going forward, you’re going to be seeing and hearing a lot about the Oracle B2C Service Support Experience.  When we talk about our Support Experience, we’re talking about a program designed to...