Support Experience Blog
Oracle B2C Service insights from our Technical Support team subject matter experts
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Chris Warner
07/22/2015
Kudos to Charles Schulz, the long-time ‘ Peanuts ’ cartoonist. When he created the character Linus and gave him a security blanket, he got it right. Linus adores his blanket, he carries...
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Edward Hobart, CCXP
07/13/2015
Maintaining a healthy site is not always about things like writing good code or being on a supported version. An often overlooked component to keeping your Oracle B2C Service site functioning well is...
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Edward Hobart, CCXP
06/08/2015
It turns out that one of the great things about having a blog is that one can go back and address the mistakes of previous posts. When we rolled-out the Support Experience, one of the key pieces...
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Edward Hobart, CCXP
05/01/2015
Going forward, you’re going to be seeing and hearing a lot about the Oracle B2C Service Support Experience. When we talk about our Support Experience, we’re talking about a program designed to...
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