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Knowledge Base (1503)

  1. Answer: Environment: Custom Objects, Oracle B2C Service, All versions Issue: After opening the Object Designer, selecting a package and clicking on New, the Object option is grayed out. No error or warning...
  2. Answer: Environment: Message Bases, Configuration Settings, Oracle B2C Service Updates Issue: The 'New' button to create a new message base and a configuration setting is grayed out on both...
  3. Answer: Environment: Getting Started with Workspaces Oracle B2C Service Resolution: Workspaces define the fields and layout that staff use when adding or editing records. Different record types such as...
  4. Answer: Environment: Contacts / Organization, Incident Association Resolution: You are able to create a new contact when creating an incident.  From the Incident workspace click on the Contact tab, and...
  5. Answer: Environment: Administrator Training, New Implementation Oracle B2C Service Resolution: To help you get started with your new Oracle B2C Service application, the following quick start tutorials will...
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