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Intelligent Advisor Update Schedule
Answer: Environment: Intelligent Advisor, All Versions Resolution: Intelligent Advisor sites are updated automatically once each quarter. Test sites can be updated in place using the Service Cloud...
Oracle B2C Service Technical Support Services Guide
Answer: Environment: For customers using the Oracle B2C Service Support site or contacting Oracle B2C Service Technical Support Resolution: Oracle B2C Service Technical Support Powering great experiences by...
An email address uses an umlaut in the local part of the address
Answer: Environment: Oracle B2C Service, Email Issue: Oracle B2C Service does not currently support Email Address Internationalization in sending responses to addresses that contain non-ASCII characters...
Using custom scripts with reports
Answer: Environment: Custom Scripts in Analytics Resolution: This content is applicable for Oracle B2C Service up through version 20C. For versions 20D and later, see Answer ID 11780: Custom Scripts...
Session Count Alert Notifications Tool
Answer: The Session Count Alert Notification tool allows you to set an alerting threshold on a daily or monthly basis for either or all of Tier 1, Tier 2 or Tier 3 sessions, and will send you an email...