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Knowledge Base (679)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide  provides best practices for interacting with our Technical...

  2. CPM/Process Designer Best Practices and Guidelines

    Answer: Environment: Process Designer, Custom Processes (CPM) All product versions Resolution: Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The...

  3. Chat transcript is not saved in the incident created from chat

    Updated Answer: Environment: Interaction workspace, Chat workspace, Chat transcript, Browser User Interface (BUI) Resolution: Depending on the chat workspace settings as explained in  Answer ID 6084...

  4. How to Access Configuration Assistant

    Answer: Environment: Oracle Cloud Console / Configuration Assistant Resolution: To access the Configuration Assistant self-service tool for the first time, you will need the following information from your...

  5. Using Custom Objects in business rules

    Answer: Environment: Custom Business Objects Oracle B2C Service Resolution: In the August 2017 release, changes were made to allow for the use of the Business Rules 2.0 engine within the Browser User...
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Documentation (322)

  1. Link to a URL

    Check Recent Items Items Make a practice of checking your recent items before searching. Providing Feedback We Last Updated: 02/02/2025

  2. Link to a URL

    Secure an Intelligent Advisor Interview the recommended security best practice for policy models that have been deployed as an Intelligent Last Updated: 02/20/2025

  3. Link to a URL

    Secure a Policy Model Deployed as a Web Service cover the recommended security best practice for Policy Modeling projects that have been deployed Last Updated: 02/20/2025

  4. Link to a URL

    Work On a Project Offline to Intelligent Advisor Hub . As best practice , it is recommended you: Make a note of any project Last Updated: 04/22/2025

  5. Link to a URL

    iFrame Security Issues Security Issues Because using iFrames is not a best practice , the reference implementation includes a Last Updated: 06/27/2022
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