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Knowledge Base (53)

  1. Answer: Environment: SLAs, Incidents Oracle B2C Service Resolution: Once a Service Level Agreement (SLA) has been modified and applied to records, and then changed, it creates a historical copy of itself. It...
  2. Answer: Environment:    Workspaces, Analytics Resolution:    To resolve this, edit the report displayed in the Contacts tab of your organization workspace and increase the paging options...
  3. Answer: Environment Customer Portal version 3.2.5 (CPv3.2.x) and above Resolution: This is generally caused by incorrect filter values set in the report used for your end-user answer list...
  4. Answer: Environment: Connect Knowledge API (Knowledge Foundation API), All product versions Resolution: Answers must be end-user visible to be pulled using the Knowledge Foundation API. Answers set to the...
  5. Answer: Environment: Rules / Incidents / Emails Resolution:  To resolve this issue, there are two options: 1. Add an action above the 'send' action to:  Append Response Template to Response...
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Documentation (210)

  1. Link to a URL

    What's New In Intelligent Advisor? Skip To Main Content Account Settings Logout Logo placeholder Account Settings Logout Filter: All Files Submit Search What's New In Intelligent Advisor? This topic provides a brief outline of new or... Last Updated: 06/29/2025
  2. Link to a URL

    RNChatConfigurationChangedMessage http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html   Supported Operations Last Updated: 02/08/2023
  3. Link to a URL

    RetrieveMessagesMsg based clients, see http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html Last Updated: 02/08/2023
  4. Link to a URL

    Count the Number of Whole Months between Two Dates monthly repayments remaining is 21 . Note: The order of the two dates in the function does not affect Last Updated: 02/20/2025
  5. Link to a URL

    Find the Next Instance of the Given Day/month year to be 30/6/2020 if the current date is 21 /07/2019. Oracle Copyright Statement Copyright © 1994 Last Updated: 02/20/2025
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