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Environment:Connect REST API, Connect Web Services for SOAP (CWS)Oracle B2C ServiceOracle B2C Service Issue:When using the Oracle B2C Service REST and SOAP APIs, clients may encounter HTTP 503...
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Environment:Job Scheduler custom PHP scriptOracle B2C Service sites version 24C or higherIssue: We have configured a custom script via job scheduler on our 24C version site. Job Scheduler is...
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Environment: Oracle TAP on an iPad or iPhone Oracle Human Capital Management Cloud (Oracle HCM Cloud) Also known as Mobile Agent App / Oracle Tap NOTE: Oracle B2C Service Mobile Agent App (TAP)...
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PRO TIP - KNOWLEDGE ADVANCED BATCH JOBSKnowledge Advanced uses numerous batch jobs to perform system maintenance and generate system notifications to ensure KA is functioning properly. In this...
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Environment: Analytics, All versions Resolution: Values missing from top level: When using multiple levels for drill-down reporting, a value at the top level will only display if there are drill-down...
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Environment: Customer Portal, Data Warehouse Issue: The Customer Portal is returning a HTTP 404/500 not found. Resolution: The Customer Portal calling itself is not supported. To...
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Environment:Oracle B2C Service Cron JobsJob Scheduler (Controlled Availability for versions 24D and newer) Resolution:There is a Job Scheduler product feature available, under Controlled...
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Environment: Oracle B2C Service Knowledge Advanced Search Issue: The search terms I used were an exact title of a document, but I have to scroll through the search results to find the titled article...
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Enviroment: November 2011 and newer version Resolution: The Referring Sites report (ID 163) provides a list of sites that referred a user to any of the interface end-user pages...
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Environment: Phrase Searching, Customer Portal, Analytics Oracle B2C Service, All versions Resolution: If your search results do not appear to have the strongest matches listed at the top, this...
End of results.
Documentation (127)
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AccountSpeedDial Required Not Nullable Name or alias for item. This is the key for the list entry. Max Length: 40 Last Updated: 02/08/2023
Link to a URL
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SiteInterface Display name for the Interface. Max Length: 40 Language NamedID Not Allowed Available Not Allowed Last Updated: 02/08/2023
Link to a URL
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Phone Max Length: 40 PhoneType NamedID Required Returned Required Required Not Nullable Type of Last Updated: 02/08/2023
Link to a URL
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ChannelUsername (string limited to values 0-9) for this communication channel. Max Length: 40 Username string Last Updated: 02/08/2023
Link to a URL
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Add a Premium SLA 30 in the CSR Incidents fields. Enter 40 in the Total Incidents field. Note: The Last Updated: 02/22/2025
Link to a URL
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Add a Premium SLA 30 in the CSR Incidents fields. Enter 40 in the Total Incidents field. Note: The Last Updated: 09/09/2022
Link to a URL
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Add a Premium SLA 30 in the CSR Incidents fields. Enter 40 in the Total Incidents field. Note: The Last Updated: 06/16/2022
Link to a URL
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Transactions Database Table Transaction Types Alt1 Changed (39) Email Alt2 Changed ( 40 ) City Changed (41) Country Changed (42) Postal Code Last Updated: 09/09/2022
Link to a URL
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Transactions Database Table Transaction Types Alt1 Changed (39) Email Alt2 Changed ( 40 ) City Changed (41) Country Changed (42) Postal Code Last Updated: 02/22/2025
Link to a URL
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Transactions Database Table Transaction Types Alt1 Changed (39) Email Alt2 Changed ( 40 ) City Changed (41) Country Changed (42) Postal Code Last Updated: 06/16/2022
Link to a URL
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