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Knowledge Base (18)

  1. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  2. Appending information during Ask A Question submit

    Answer: Environment: Ask a Question (AAQ), SmartAssistant (SA), Appending SA via Business Rules Oracle B2C Service Resolution: There are two options for appending content / suggesting solutions using...

  3. Anatomy of a session as reported in the clickstreams table

    Answer: Environment: Analytics, Clickstreams database table Oracle B2C Service Resolution: Here is a sample clickstreams session as it would be presented in a report.          ...

  4. Description of Action ID's in Clickstreams

    Answer: Environment: Clickstreams Action ID Resolution: Important! 1. The clickstream action ID's are defined by a separate table called cs_actions and are different for every customer (except for action_id...

  5. System Requirements for Oracle Cobrowse

    Answer: Environment: Oracle Co-browse (all versions) Resolution: The information below provides supported environments for both agents and end-user customers using Co-browse: In Instant Co-browse Mode...
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Documentation (158)

  1. Link to a URL

    IAInputValue | Oracle Intelligent Advisor Flows SDK version 23.2.1 Member Visibility Protected Private Inherited External Theme OS Light Dark Oracle Intelligent Last Updated: 05/22/2024

  2. Link to a URL

    IAControl | Oracle Intelligent Advisor Flows SDK version 23.2.1 Protected Private Inherited External Theme OS Light Dark Oracle Intelligent Advisor Flows SDK Last Updated: 05/22/2024

  3. Link to a URL

    IAControlType | Oracle Intelligent Advisor Flows SDK version 23.2.1 control type Settings Member Visibility Protected Private Inherited External Theme OS Light Last Updated: 05/22/2024

  4. Link to a URL

    IAFieldValue | Oracle Intelligent Advisor Flows SDK version 23.2.1 for any control Settings Member Visibility Protected Private Inherited External Theme OS Last Updated: 05/22/2024

  5. Link to a URL

    IAInputDataType | Oracle Intelligent Advisor Flows SDK version 23.2.1 Private Inherited External Theme OS Light Dark Oracle Intelligent Advisor Flows SDK version Last Updated: 05/22/2024
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