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Knowledge Base (661)

  1. I need to be able to view/have access to Outlook Integration

    Answer: Environment: Oracle B2C Service Console, Outlook Integration (OI) Resolution: When editing a profile, you should see an Outlook Integration tab under Permissions.  If not, it's possible...

  2. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide  provides best practices for interacting with our Technical...

  3. Beware of linked reports when deleting a report

    Answer: Environment: All Oracle B2C Service product versions Resolution: When a user deletes a report using the Reports Explorer there are no proactive warnings to show report links exist to or from the...

  4. How to Access Configuration Assistant

    Updated Answer: Environment: Oracle Cloud Console / Configuration Assistant Non-IDCS environment customers. If you have been migrated to IDCS, please see  Answer ID 12490: Accessing My Services and...

  5. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
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Documentation (1045)

  1. Link to a URL

    Intelligent Advisor Generation 2 Filter: All Files Submit Search Intelligent Advisor Generation 2 Oracle Intelligent Advisor Last Updated: 03/20/2025

  2. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  3. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 08/19/2024

  4. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  5. Link to a URL

    Manage User Access In Intelligent Advisor Generation 2 Filter: All Files Submit Search Manage User Access In Intelligent Advisor Generation 2 To manage user Last Updated: 02/20/2025
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