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Environment: Analytics, All versions Resolution: Values missing from top level: When using multiple levels for drill-down reporting, a value at the top level will only display if there are drill-down...
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Environment: Desktop Alerts, also known as Toast Notifications Service notifications that also appear in Notifications from navigation pane. Issue: Agents have toast notifications appear in the...
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Environment: Oracle B2C Service Knowledge Advanced Search Issue: The search terms I used were an exact title of a document, but I have to scroll through the search results to find the titled article...
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Enviroment: November 2011 and newer version Resolution: The Referring Sites report (ID 163) provides a list of sites that referred a user to any of the interface end-user pages...
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Environment: Phrase Searching, Customer Portal, Analytics Oracle B2C Service, All versions Resolution: If your search results do not appear to have the strongest matches listed at the top, this...
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Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...
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Environment: Oracle Tap version 4.2 and newer. Oracle Human Capital Management Cloud (Oracle HCM Cloud) Also known as Mobile Agent App / Oracle Tap NOTE: Oracle B2C Service Mobile Agent App...
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Environment: Connect Web Services for SOAP (CWS) API, REST API, Connect for PHP API, ROQL, All product versions Resolution: When ROQL query is run from one of the Oracle B2C Service...
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Environment:Mailboxes, Sites updating to August 2013 or newerResolution:This answer is applicable if you have been informed that you have duplicate mailboxes. There must be a 1:1 correspondence...
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Environment:Oracle B2C Service all versions using non-Oracle hosted mailboxes to create incidents via email.Issue:The techmail utility is showing the following messages, causing the runs to...
End of results.

Documentation (2263)
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View Session Use Use The Service Usage Metrics Session reports show you the number of tier 1 , tier 2, and tier 3 Last Updated: 02/02/2025
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Per Centum Engine, each unique visitor is assigned a random number between 1 and 100. This is a server-side Last Updated: 07/23/2025
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Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 09/09/2022
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Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 02/22/2025
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Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 06/16/2022
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Customer Portal » \RightNow\Libraries\Asynchronous interval between polling loops - 1 millisecond DEFAULT_SLEEP_TIME Default request timeout - 5 minutes Last Updated: 10/23/2018
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Customer Portal » \RightNow\Models\SitemapBase from 0 to 1 ) for social questions/discussions. MAX_LIMIT_PRIORITY_DISCUSSIONS Start point for range Last Updated: 10/23/2018
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Customer Portal » \RightNow\Models\QuestionsSitemap of priority scale (generally from 0 to 1 ) for social questions/discussions Last Updated: 10/23/2018
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Customer Portal » \RightNow\Models\AnswersSitemap (generally from 0 to 1 ) for social questions/discussions. MAX_LIMIT_PRIORITY_DISCUSSIONS Start Last Updated: 10/23/2018
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Customer Portal » \RightNow\Controllers\Pta . ERROR_MUST_USE_ENCRYPTION Error Code 1 : No p_li parameter was found in the request Last Updated: 10/23/2018
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