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Knowledge Base (13)

  1. How to understand and investigate site activity

    Answer: Environment: Oracle B2C Service, Product listing Customer Portal, Clickstreams, Customer Session Information Resolution: Site activity can be viewed from the Oracle B2C Service Support portal after...

  2. Adding, editing, or removing Service products or categories

    Answer: Environment: Oracle B2C Service Service Products/Categories Resolution: Products and sub-products are defined in the Products table. Categories and sub-categories are defined in the Categories table...

  3. Mobile pageset & widgets for Customer Portal

    Answer: Environment: Mobile Pageset, Mobile Customer Portal Oracle B2C Service, May 2010 and newer Resolution: Beginning with the May 2010 release, a reference implementation has been added to the...

  4. Additional Root CAs for Office365 mailboxes

    Answer: Environment:   Oracle B2C Service, All versions Office365 mailboxes on outlook.office365.com mail servers   Issue:   Intermittent error notifications with Message: <interface>...

  5. Enabling Review On date field when editing answers

    Answer: Environment: Answers, Administrator Notifications Oracle B2C Service Resolution: Over time, the content of your answers may become outdated. Consequently, your public answers should be reviewed with...
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