Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
  • Advanced SearchOpens new dialog
    Enter plus (+) or minus (-) signs in search terms to make a word required or excluded
    Search Tips
    Filter by product
    Filter by category

Search Results

Knowledge Base (3)

  1. Appending information during Ask A Question submit

    Answer: Environment: Ask a Question (AAQ), SmartAssistant (SA), Appending SA via Business Rules Oracle B2C Service Resolution: There are two options for appending content / suggesting solutions using...

  2. Profile precedence permissions

    Answer: Environment:  Profiles/Staff Accounts Oracle B2C Service Resolution: If a user profile has the "Profiles" checkbox checked (under the "Administration" tab) then all profiles will be available...

  3. Reporting on staff profile characteristics

    Answer: Environment: Analytics, Profiles / Accounts All versions Resolution: Standard Reports Two standard reports allow you to view staff account information based on profile permissions. For more...
More Knowledge Base Results

Documentation (106)

  1. Link to a URL

    Check If a Condition Is True for At Least the Specified Number of Consecutive Preceding Days be used to determine whether a customer's bank account balance has exceeded $ 50 for at least 2 Last Updated: 02/20/2025

  2. Link to a URL

    Review and Accept Autotuner Recommendations . Double-click SA Auto Tuner component in your configuration list. The SA Auto Tuner dashboard Last Updated: 02/22/2025

  3. Link to a URL

    Review and Accept Autotuner Recommendations . Double-click SA Auto Tuner component in your configuration list. The SA Auto Tuner dashboard Last Updated: 09/09/2022

  4. Link to a URL

    Capture Implicit Logic In Rules claimant has lived in America for more than 50 years The claimant has lived in America for more than Last Updated: 02/20/2025

  5. Link to a URL

    Count the Number of Whole Hours between Two Times scheduled arrival time of the flight is 2020-10-13 09: 50 :00 and the arrival time of the delayed flight Last Updated: 02/20/2025
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display