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Consider leveraging OCI Vision.   This linked article describes how to utilize the Document AI service provided by OCI Vision to automatically parse and collect information from documents/images...

Environment: Analytics, All versions Resolution: Values missing from top level: When using multiple levels for drill-down reporting, a value at the top level will only display if there are drill-down...

For the security of all sites located on OCI Datacenters, the OCI environment does not allow mailboxes to connect to the application via port 110. POP3 protocol uses port 110 for unencrypted...

Environment: Toast notification agents receive prior to accepting a chat request. Chat - Agent Console Oracle B2C Service, All versions Resolution: The CHAT_ALERTFORM_AUTOCLOSE_TIMEOUT configuration...

Environment: Desktop Alerts, also known as Toast Notifications Service notifications that also appear in Notifications from navigation pane. Issue: Agents have toast notifications appear in the...

EnvironmentDeprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modulesResolution:Important update, CCOM v1.2 and v1.3 are no longer deprecated. Customers...

Environment:Oracle B2C Service  Resolution:In February 2025 customer tenancies were migrated from My Services to Oracle Cloud Console. Please consider watching this Ambassador Dev Connect...

Learn how to leverage the OCI API Gateway and OCI Functions to build a better custom API solution for B2C Service. INTRODUCTION Oracle B2C Service extensibility is improving by leveraging...

Oracle customers may use Oracle Cloud Infrastructure (OCI) Alarms to provide automatic IT support based on the performance of Cloud Infrastructure. Oracle B2C Service and Oracle B2B Service may both...

Environment: Oracle B2C Service Knowledge Advanced Search Issue: The search terms I used were an exact title of a document, but I have to scroll through the search results to find the titled article...