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Knowledge Base (12)

  1. Can the Oracle B2C Service console be installed/run on Apple operating systems?

    Answer: Environment : Supported versions of Oracle B2C Service Resolution : The Oracle B2C Service administrator console is built on Microsoft's .NET Framework and deployed via Microsoft's ClickOnce...

  2. Oracle B2C Service Accelerators

    Answer: Oracle B2C Service Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service. They are...

  3. Documentation for Oracle Co-browse

    Answer: The following links direct you to all documentation specific to this product. Co-browse System Requirements Documentation System Requirements for Oracle Co-browse   Standalone Co-browse...

  4. Translate incoming and outgoing messages on an incident

    Answer: Environment :  Oracle B2C Service   Resolution : Language translation is supported on both incoming and outgoing messages from within the Browser UI. With the correct permissions, an agent...

  5. Documentation for Live Experience

    Answer: Environment: Browser Agent UI Oracle B2C Service   Resolution: The following links direct you to Oracle Live Experience documentation.  Oracle Live Experience Documentation (Home ) -...
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