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Knowledge Base (9)

  1. Can the Oracle B2C Service console be installed/run on Apple operating systems?

    Answer: Environment : Supported versions of Oracle B2C Service Resolution : The Oracle B2C Service administrator console is built on Microsoft's .NET Framework and deployed via Microsoft's ClickOnce...

  2. Oracle B2C Service Accelerators

    Answer: Environment : Oracle B2C Service   Resolution : Oracle B2C Service Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension...

  3. Translate incoming and outgoing messages on an incident

    Answer: Environment :  Oracle B2C Service   Resolution : Language translation is supported on both incoming and outgoing messages from within the Browser UI. With the correct permissions, an agent...

  4. Browser User Interface (BUI) Advantages

    Answer: Environment: Oracle B2C Service Resolution:  Agent Browser UI Advantages Performance Continual performance testing and improvements Simpler Maintenance Zero footprint is easier for...

  5. Oracle B2C Service 25A Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the release of Oracle B2C Service. For agent workstation specifications, including...
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