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Knowledge Base (8)

  1. Requirements to configure Agent Suggestions for Chat in the Browser User Interface

    Updated Answer: Environment Chat, Browser UI Oracle B2C Service   Resolution   As of the 25B release, the Agent Suggestions for Chat feature is generally available. Agents handling chats in the Browser UI...

  2. Oracle B2C Service and Oracle Knowledge Advanced Release Resources

    Answer: Oracle B2C Service 25A version is now available! The Oracle B2C Service development organization is excited to announce the release of 25A (Feb). The team did another amazing job of providing a...

  3. Requirements to configure Language Translation for Chat in the Browser User Interface

    Updated Answer: Environment Chat, Browser UI Oracle B2C Service   Resolution The “Language Translation for Chat” feature is now generally available. Agents handling chats in the Browser UI, can have access to a...

  4. OCI Vision and B2C Service Integration

    Answer: Consider leveraging OCI Vision.   This linked article describes how to utilize the Document AI service provided by OCI Vision to automatically parse and collect information from documents/images...

  5. Agent Insights real-time suggestions for non-chat agents in BUI

    Answer: Environment: Oracle B2C Service   Resolution: We are in the early adopter phase of the new feature “Agent Insight Suggestions powered by Oracle Digital Assistant”.   Agents managing emails...
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Documentation (11)

  1. Link to a URL

    Intelligent Advisor 설명서 라이브러리 목차로 건너뛰기 계정 설정 로그아웃 로고 placeholder 계정 설정 로그아웃 필터: 모든 파일 검색 제출 Intelligent Advisor 설명서 Last Updated: 05/02/2025

  2. Link to a URL

    Create a Multi-Level Value List use an AI chatbot to create the XML files for the multi-level value lists that can be imported as Last Updated: 02/20/2025

  3. Link to a URL

    Set Up a Value List In a Project . Tip: If you have a list of values in CSV or tabular format, you can use an AI chatbot to create Last Updated: 02/20/2025

  4. Link to a URL

    Function Reference for Policy Modeling Rules (Korean) 현재로케일 () 세션의 언어 로케일을 출력합니다. 배포버전 () 배포에서 정책 모델을 실행 중인 경우 배포 이름을 반환합니다. 그렇지 않은 경우 확실하지 않은 값을 Last Updated: 04/22/2025

  5. Link to a URL

    Understand Site and Disaster Recovery Locations ) Ashburn ( AI ) United States Government Cloud Ashburn (AG) Phoenix (PG) United States Department Last Updated: 04/22/2025
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