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Knowledge Base (1)

  1. Setting up escalation rules

    Answer: Environment: Escalation, Business Rules, All versions Oracle B2C Service Resolution: Business rules are configured from Configuration > Site Configuration > Rules.  Select the Edit...
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Documentation (7)

  1. Link to a URL

    Function Reference (Korean) 인스턴스를 식별하여 고유한 개체 인스턴스로부터 값을 구합니다. 해당 조건이 단일 대상 개체 인스턴스를 식별하는 경우 해당 개체 인스턴스에 대해 계산된 값이 결과 값이 됩니다. 해당 Last Updated: 05/22/2024

  2. Link to a URL

    Function Reference (Dutch) worden gegroepeerd anders Term die aan het einde van een tabel staat om de Anders-clausule aan te Last Updated: 05/22/2024

  3. Link to a URL

    Custom Process Logging for Debugging Scripts + will match ter and terr , but not te or term ter* will match te , ter , and Last Updated: 09/09/2022

  4. Link to a URL

    Custom Process Logging for Debugging Scripts ]. For example: ter+ will match ter and terr , but not te or term ter* will Last Updated: 02/22/2024

  5. Link to a URL

    Write rules in Japanese (such as the ~ te and ~de forms). These forms are handled in Policy Modeling by creating two Last Updated: 05/22/2024
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