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Knowledge Base (2)

  1. Configuration tips for the Chat REST API: How to support file attachments

    Answer: Environment: Chat, Chat API Oracle B2C Service Resolution: Given the end-user is chatting into the Contact Center on a widget that is built using the Chat REST APIs, agents now have the ability to...

  2. Oracle Inlay Updates

    Answer: Environment: Inlay Updates Resolution:  To help prepare for a successful incorporation of Inlay releases, we provide a view of what is included in the latest release as well as recent releases...
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Documentation (2)

  1. Link to a URL

    Configure Loader Attributes . For documentation on supported Inlay properties and attributes, see the OIT Config Files section Last Updated: 06/13/2023

  2. Link to a URL

    Add Inlay Code to Your Web Pages web pages. Your code may look similar to the following lines. <script id=" oit -loader" src Last Updated: 06/13/2023
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