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Knowledge Base (17)

  1. Oracle B2C Service Accelerators

    Answer: Environment : Oracle B2C Service   Resolution : Oracle B2C Service Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension...

  2. Auto Update Program

    Answer: Environment: Oracle B2C Service updates Resolution: The Auto Update Program (AUP) delivers the latest product capabilities through scheduled, reoccurring updates enabling your business to provide...

  3. Checking Upgrade Site Creation/Production Site Cutover Status in Configuration Assistant

    Answer: Environment: Oracle B2C Service, Version Update   Resolution:   Configuration Assistant provides the upgrade site creation and the production site cutover status information for Oracle B2C...

  4. Request to Delete an Interface

    Answer: Environment:   All Releases, Deleting Interfaces Resolution: Previously, deleting an interface was an exercise in requirements gathering, scoping and data movement.  Post 18B...

  5. The required changes to migrate from CCOM v1.2/1.3 to CCOM v1.4

    Answer: Environment: CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP   Resolution: The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4...
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Documentation (18)

  1. Link to a URL

    Customer Portal » \RightNow\Hooks\SqlMailCommit  Methods __construct() __construct() Commits any outstanding SQL operations to the DB , which Last Updated: 10/23/2018

  2. Link to a URL

    Customer Portal » \RightNow\Models\Country get() Function to return all Connect Country objects within the DB getAll() Returns a token to use Last Updated: 10/23/2018

  3. Link to a URL

    Customer Portal » \RightNow\Models\Chat () Get the formatted work hours intervals from the DB . getWorkHours() Returns an error message if Last Updated: 10/23/2018

  4. Link to a URL

    Customer Portal » \RightNow\Utils\Framework () Escapes string for DB querying escapeForSql() Takes PHP code content, evals it, and returns the Last Updated: 10/23/2018

  5. Link to a URL

    Customer Portal » \RightNow\Models\Contact if site is under abuse. isAbuse() Attempts to find a contact in the DB from their email, first and Last Updated: 10/23/2018
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