Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support

My Service Notifications
  • Advanced SearchOpens new dialog
    Enter plus (+) or minus (-) signs in search terms to make a word required or excluded
    Search Tips
    Filter by product
    Filter by category

Search Results

Knowledge Base (9)

  1. Considerations when Implementing Customer Portal Single Sign On

    Answer: Environment: Customer Portal Single Sign On Resolution: Customer Portal SSO only supports identity provider (IDP) initiated SSO. The following topics should be taken into consideration when setting...

  2. Testing Single Sign-On (SSO) with Upgrade, Clone or Test site

    Answer: Environment:   Oracle B2C Service, all versions Single Sign-On login flow Customer Portal or agent login Issue:   Testing in a test or upgrade environment, users can’t use Single Sign-On...

  3. Redirect a user on customer portal after SSO authentication

    Answer: Environment:  Customer Portal Single Sign-On Issue: Users always land on Customer Portal home page after SSO authentication. We want the users to be redirected to the original page they...

  4. Bookmarking Configuration Assistant URL

    Answer: Environment: Configuration Assistant, cloud.oracle.com Resolution: If a bookmark is generated from the configuration assistant login page, this URL cannot be used in the future and will generate...

  5. Rich Text editor updates for Chat in the Browser User Interface

    Updated Answer: Environment: B2C Service Chat, Browser UI, Engagement Panel Oracle B2C Service   Resolution:   As of August 16th 2024, a new Rich Text editor version is now available for testing. For...
More Knowledge Base Results

Documentation (-217)

More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display