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Knowledge Base (490)

  1. Updating Customer Portal Framework from CP2 to CP3

    Answer: Environment: Customer Portal Framework version 3 (CPv3) Oracle B2C Service Resolution: Migrating to Customer Portal Framework version 3 (CPv3) is available starting with the Oracle RightNow CX...

  2. Using the Logical Expression feature in reports

    Answer: Environment: Analytics, Logical Expressions in Report Filters Oracle B2C Service Resolution: The logical expression feature allows significant flexibility when defining reports. By default, when...

  3. Trouble accessing custom configuration settings from Customer Portal Framework version 3

    Answer: Environment: Customer Portal framework version 3.x Oracle B2C Service Issue: I am trying to use the Config::getConfig method of the Customer Portal 3 API to retrieve the values of custom...

  4. Upgrading from CP2 to CP3 - Look and Feel

    Answer: Environment: Customer Portal 2, Customer Portal 3 Resolution: From Customer Portal 2 (CPv2) to Customer Portal 3 (CPv3), there have been extra Cascading Style Sheets added. In each template...

  5. Migrating custom models to Customer Portal Framework version 3.x.x

    Answer: Environment: Customer Portal framework version 3.x.x Issue: Error received: Fatal error: Class 'Model' not found in...
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Documentation (601)

  1. Link to a URL

    Update YUI 2 Code to YUI 3 to YUI 3 You can use these steps to update from YUI 2. Configuring B2C Service for the Customer Last Updated: 06/27/2022

  2. Link to a URL

    Update YUI 2 Code to YUI 3 to YUI 3 You can use these steps to update from YUI 2. Configuring B2C Service for the Customer Last Updated: 08/19/2024

  3. Link to a URL

    Update YUI 2 Code to YUI 3 to YUI 3 You can use these steps to update from YUI 2. Configuring B2C Service for the Customer Last Updated: 06/27/2022

  4. Link to a URL

    Migrate Widgets to Framework Version 3 Framework Version 3 You must edit the files generated by the Code Assistant in order to add the Last Updated: 06/27/2022

  5. Link to a URL

    Migrate Widgets to Framework Version 3 Framework Version 3 You must edit the files generated by the Code Assistant in order to add the Last Updated: 08/19/2024
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