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Knowledge Base (2664)

  1. How to understand and investigate site activity

    Answer: Environment: Oracle B2C Service, Product listing Customer Portal, Clickstreams, Customer Session Information Resolution: Site activity can be viewed from the Oracle B2C Service Support portal after...

  2. Test Site Details

    Answer: Environment: Oracle B2C Service Test Sites, All versions Resolution: Configuration Assistant provides you the ability to create a copy of your Oracle B2C Service production site for testing...

  3. Create Restore Site from Test Site

    Answer: Environment: Process for Data Restore Requests Oracle B2C Service Resolution: The backups of your site hosted on Oracle servers are captured every 24 hours. These daily backups are kept for 14 days...

  4. Connecting an Intelligent Advisor site to an Oracle B2C Service site

    Answer: Environment: Intelligent Advisor Oracle Cloud portal - Configuration Assistant Resolution: You are able to log into My Services and use the Configuration Assistant self-service tool to connect...

  5. Not receiving incoming email after a test site refresh

    Answer: Environment: Test site environments (newly created, recently refreshed and cloned sites), Requested via Configuration Assistant self-service tools Oracle B2C Service, All versions...
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Documentation (5205)

  1. Link to a URL

    Site Protection administration side of B2C Service and others affect the customer portal or an external website. Site Last Updated: 09/09/2022

  2. Link to a URL

    Site Protection administration side of B2C Service and others affect the customer portal or an external website. Site Last Updated: 02/22/2025

  3. Link to a URL

    Site Detail Screen Administering Oracle Engagement Engine Search Home Sites Site Detail Screen The Site Detail Last Updated: 06/13/2023

  4. Link to a URL

    Delete a Site Administering Oracle Engagement Engine Search Home Sites Delete a Site You can delete a site Last Updated: 06/13/2023

  5. Link to a URL

    Edit a Site Administering Oracle Engagement Engine Search Home Sites Edit a Site You can edit an existing Last Updated: 06/13/2023
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