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Knowledge Base (2663)

  1. How to understand and investigate site activity

    Answer: Environment: Oracle B2C Service, Product listing Customer Portal, Clickstreams, Customer Session Information Resolution: Site activity can be viewed from the Oracle B2C Service Support portal after...

  2. Test Site Details

    Answer: Environment: Oracle B2C Service Test Sites, All versions Resolution: Configuration Assistant provides you the ability to create a copy of your Oracle B2C Service production site for testing...

  3. Create Restore Site from Test Site

    Answer: Environment: Process for Data Restore Requests Oracle B2C Service Resolution: The backups of your site hosted on Oracle servers are captured every 24 hours. These daily backups are kept for 14 days...

  4. Test Site Performance

    Answer: Environment: Non-Production sites (test sites and upgrade UAT sites) Resolution: Test sites are hosted on cloned servers, separated from production sites.  This prevents issues in test...

  5. Not receiving incoming email after a test site refresh

    Answer: Environment: Test site environments (newly created, recently refreshed and cloned sites), Requested via Configuration Assistant self-service tools Oracle B2C Service, All versions...
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Documentation (5204)

  1. Link to a URL

    Site Protection administration side of B2C Service and others affect the customer portal or an external website. Site Last Updated: 09/09/2022

  2. Link to a URL

    Site Protection administration side of B2C Service and others affect the customer portal or an external website. Site Last Updated: 02/22/2025

  3. Link to a URL

    Site Protection administration side of B2C Service and others affect the customer portal or an external website. Site Last Updated: 06/16/2022

  4. Link to a URL

    Site Detail Screen Administering Oracle Engagement Engine Search Home Sites Site Detail Screen The Site Detail Last Updated: 06/13/2023

  5. Link to a URL

    Delete a Site Administering Oracle Engagement Engine Search Home Sites Delete a Site You can delete a site Last Updated: 06/13/2023
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